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PRIVACY NOTICE

Effective 04/14/03
Revised 08/04/03

Tennessee Urgent Care Associates (TUCA) understands that your privacy is important. This notice is posted in accordance with applicable state and federal laws. This notice will help you understand how we protect your protected health information (PHI).  

  • Our employees, representatives, agents and third parties may collect information about you from registration forms and physician notations.
  • TUCA may ascertain information from your insurance carrier for the purpose of processing your medical claim.
  • TUCA restricts access to PHI to those employees, agents, representatives or third parties who provide products or services to you and who have been trained to handle PHI.
  • TUCA has policies and procedures for employees, agents and representatives acting on our behalf on how to protect PHI.
  • TUCA maintains physical, electronic and procedural safeguards to protect PHI.
  • TUCA does not share PHI except as permitted by state and federal law.
  • PHI will not be disclosed unless authorized by you or by applicable state and federal law.
  • TUCA privacy policy applies to current and former patrons.
  • If you have any privacy questions, please ask to speak to the TUCA Privacy Officer.

This Privacy Notice is provided to you for informational purposes only.

FOR MORE INFORMATION OR TO REPORT A PROBLEM

If you have questions or would like more information, you may contract TUCA's Privacy Officer at 615-220-5446. If you believe your privacy rights have been violated, you may file a written complaint with TUCA's Privacy Officer at 1332 Hazelwood Dr, Nashville, TN 37167. No retaliatory action will be taken against you.

Downloadable Privacy Notice

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